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Technologies.

With experience in many different industries, I have been fortunate to learn and experience many different technologies.

As per my core values, I always work with 100% honesty.

Here is a visualisation of my experience.

Windows OS

90%

iOS & Mac OS

85%

Linux & Ubuntu

80%

API & Connectivity

90%

Microsoft Azure

85%

Amazon Web Services

75%

Wireless & Networking

75%

Portfolio.

Experience

I am the Solution Architect at Intigriti, I have pioneered the Solution Architect processes and tools to enable the Sales teams with the access to the correct information, all whilst automating and streamlining current processes.

I am responsible for performing technical demonstrations & consultations of the platform, conveying the power of the Intigriti hacking community. Part of this was ensuring that business issues and customer pain points can be address within our offering.

As a key part of the Sales team I am also tasked with creating new sales materials and creating new ways ensuring that we stay above our competitors in the market. 

Jan 2022 - Present

Global Lead Solutions Architect

Jan 2022 - March 2023

Sales Solutions Architect

London, UK

  • Being the technical sales point of contact for the entire sales team covering deals ranging from SMB to Enterprise companies such as Intel, Yahoo, Sixt, Revolut, AMD etc. with deals ranging from €30k to €350k+

  • Proactively scope the solution from a technical standpoint to address customer pain points and requirements as well as technical investigation into current solutions in-place and outcome

  • Tailored demonstrations online and onsite of the Intigriti platform for a wide range of audiences from IT Analyst to CTO/CEO level

  • Created & managing a bespoke Proof Of Value/Concept process for the business to generate new revenue as well as ensuring technical success criteria is met. This involved liaising with every team within the business to ensure success internally, including an external legal counsel for contract documentation

  • Scoping and onboarding new Channel Partners with the Partner Manager, to ensure technical knowledge and demonstration techniques are up to Intigriti standards

  • Created & maintaining an ICP scoring system with an automated calculator to enable more accurate sales qualification

  • Working on RFP/RFI’s from SMB to Enterprise businesses as well as Government organisations

  • Ensuring the entire sales team (and other relevant teams) is/are up to date with the latest news in the industry and competitor movements

  • Collaboration with our Engineering and Product teams to provide insights into sales/customer requests and using this data to streamline internal processes such as API Integrations etc.

  • Working with technologies such as APIs, Markdown, HTML, Remote access technologies (VPN & RDP), AWS, Azure, Google Professional Suite, Web Applications etc.

  • Collaboration with Marketing team to create sales material for better enablement

  • Attending meetings and events throughout UK and EMEA to create visibility and awareness of Intigriti as well as technical demonstrations and speeches.

Nov 2020 - Dec 2021

Commercial Sales Engineer

London, UK

  • Being the technical point of contact for TDR and Commercial sales teams covering deals under 1000 users

  • Proactively scope the solution from a technical standpoint to address customer requirements, customer stated & yet unidentified needs, & recommend solutions that optimize value for both the customer & Varonis

  • Working with technologies such as APIs, SQL DBs, HTML, Remote access technologies (VPN & RDP), AWS, Azure, Google Professional Suite etc.

  • Tailored demonstrations online and onsite of the Varonis platform for a wide range of audiences from IT Analyst to CTO/CEO level

  • Collaboration with the sales and support teams to generate upsell to existing customers by resolving evolving business issues

  • Identifying risks and key areas of vulnerability within customer environments. Highlighted with remediation techniques in the form of technical and non-technical presentations through the sales process

  • Assisting sales process by involving necessary power and stakeholders for sign off and ensuring business objectives are met to close business

  • Collaboration with the wider teams such as Incident Response, Engineering and Support pre and post sales

Feb 2020 - Oct 2020

Pre-Sales Engineer

London, UK

  • Being the Subject matter expert in all Natterbox Solutions & understanding market demands & requirements, baking in services with default offerings. Present at high level through to technical detail when required.

  • Working with channel teams helping to develop engagements.

  • Assist in understanding best of breed suppliers to meet business growth requirements

  • Apply business skills & consulting methodologies to gather & analyse data, lead on designing, & developing & implementing solutions whilst meeting customer expectations

  • Working with account sales managers, providing pre-sales & solution architecture support at varying sales stages.

  • Developed & coached wider teams enhancing product knowledge, technical acumen & technical sales skills.

  • Secure input from all necessary solution stakeholders within the customer organisation. Adapts solutions, as necessary, to meet customer objectives.

  • Proactively scoped the technical solution required to address customer requirements, customer stated & yet unidentified needs, & recommend solutions that optimise value for both the customer & Natterbox.

May 2018 - Feb 2020

Techincal Support Operations Specialist

London, UK

  • Effectively communicating with third parties such as partners and customers regarding technical & non-technical issues as well as customer service inquiries, both orally and in writing.

  • Educating and assisting customers and partners with (but not limited to): licensing, orders, processes, policies, and other admin-only processes.

  • Owning each customer case including deployment and implementation.

  • Collaborating with the technical support team for complex deployments of Meraki products.

  • Creating and using visual representations to manage and monitor global projects i.e. Gantt Charts, timelines.

  • Working with the leadership team to create and improve processes within the Support Ops team.

  • Using acquired knowledge to suggest, edit, and write in-depth articles to expand the knowledge base of the forever growing Meraki products.

  • Cisco Meraki accredited networking training and product education

  • Staying up to date on Meraki features and technology by attending conferences & participating in engineering and product team communications.

  • Have a high-level understanding of Firewalls, Symantec SEG Cloud, SWG Cloud, Clearswift SEG & SWG.

  • Have a basic understanding of Project management concepts/models. 

  • Keeping up with enterprise and cloud networking trends to assist the development of Meraki products.

Technical Skillset & Certifications

Certified

Windows OS - incl. Server 2014-2022, Active Directory, 2008 - 2024 OS.

iOS & MacOS - 2012 - Current

Linux OS & Ubuntu

Microsoft Azure

Amazon Web Services

API & Connectivity

Salesforce / SFDC

SQL DB & Management

O365 & Microsoft Suite

MDR, XDR, EGS

Cyber Compliancy ISO 27001 & SOC2

Networking - VPN, RDP & NAC

Comptia Network+

Comptia Security+

Cisco Meraki Networks & Product

Professional Skillset

Tech-Savvy Mindset

Content Creation

Technical Consultancy

Teamwork & Collaboration

Management & Leadership

Risk based decision making & planning

Translate digital concepts

C-Level Consultation & Presentation

Mentoring & Training

Languages

English (fluent)

Gujrati (intermediate)

Hindi (basic)

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